Visually inspects the gaming areas to ensure gaming environment is inviting to guests.Maintains high visibility on the gaming floor, and proactively greets, interacts, and assists guests and team members.Collects team member performance data prepares and issues disciplinary warnings in accordance with company department policies and coaches them on guest service and technical performance.Oversees and provides on-the-job training of new and existing team members to ensure optimum performance.Works directly with the Slot Operations Shift Manager to identify training needs.Actively engages in recruitment, selection, and retention of staff.Participates in workforce planning efforts.Coordinates, assigns, and supervises cage and Slot Operations team in their respective areas.
